Terms of Service

1. Who we are

Nocty (the “Service”: the mobile app, the servers it uses and these web pages) is provided by Nocty (“we”, “us”). You can contact us at support@nocty.chat, in English or Spanish. This is also our single point of contact for users and for authorities, including under the EU Digital Services Act.

2. Accepting these Terms

You accept these Terms when you create an account or, if you already have one, when you tap the button to accept them in the app. The app also asks you to accept new versions when we change them (section 18). If you don’t agree, please don’t use the Service.

If anything in these Terms conflicts with rights you have under the consumer protection laws that apply to you, those laws prevail.

3. Who can use the Service

• You must be at least 18 years old. You confirm this when you sign up and again when you set up your profile. The Service is not for minors, even with a parent’s permission.
• You must be able to enter into a binding contract, and you can’t use the Service if we have previously closed an account of yours for breaking these Terms.
• Accounts are personal: one person per account, for personal, non-commercial use only.
• If we have reason to believe that an account belongs to someone under 18, we will close it and delete its data.

4. Your account

• Use an email address that is yours and that you can access. We may ask you to confirm it by entering a code we email you. We use it to identify you, to help you if you forget your password, to confirm requests such as deleting your account, and to send you important information about your account and the Service, such as notice of changes to these Terms (section 18) and, once real purchases are available, purchase confirmations. We send these emails from no-reply@nocty.chat, which doesn’t accept replies: to write to us, use support@nocty.chat. We don’t send newsletters or advertising.
• Choose a strong password and keep it secret. You are responsible for what happens in your account unless it is our fault. Tell us straight away at support@nocty.chat if you think someone else has access to it. Changing your password in Profile signs out your other devices.
• If you forget your password, tap “Forgot password?” on the sign-in screen. If the app offers it, we email you a 6-digit code to set a new password. If the app instead asks you to write to us, write to support@nocty.chat from your account’s email address: after checking that the request comes from that address, we will give you a temporary password, which you should change in Profile straight away.
• Your display name is shown to other users next to the characters you publish, and characters use it to address you. It must follow the content rules in section 7: no contact details, links, impersonation or offensive names.

5. What the Service is, and what it isn’t

Nocty is an interactive fiction app. You chat with fictional characters whose replies are written by AI models, earn their trust (“affinity”) as the story goes on, and can create characters of your own, with an AI-generated portrait.

• You are always talking to an AI. No human writes the characters’ replies or reads your chat as it happens. To keep the story immersive, a character may stay in role and even claim to be human: it is still an AI.
• AI output can be wrong, inconsistent, inappropriate or simply made up. Characters invent facts, can misremember the story and may say things you find offensive or upsetting, despite our safety rules. Don’t rely on anything a character says as true.
• It is not advice. Nothing in the Service is medical, psychological, legal, financial or other professional advice, and characters are not a substitute for professional help or for real relationships.
• It is not for emergencies. If you are in crisis, thinking about harming yourself or in danger, contact your local emergency services (112 anywhere in the EU) or someone you trust. In Spain you can also call 024, the 24-hour suicide prevention line.
• Trust levels, streaks and similar features are game mechanics. An AI rates how each of your messages made the character feel, and that rating moves your trust points; it has no effect outside the game.
• Portraits are AI-generated images meant to show fictional characters. Any resemblance to a real person is unintended.

6. Characters and other content you create

“Your content” means everything you write or create in the Service: characters (with all their fields, including the greeting and the secret), the ideas you give to the character generator, your display name, your chat messages and the reports you send. You keep any rights you have in it.

• You are responsible for your content. Only post content that you have the right to use, that is lawful and that follows these Terms.
• Private characters can only be seen and used by you; however, if a character was public before, people who had already chatted with it can still see its profile (without the secret) and their own chat with it, but they can’t continue the chat. Public characters appear in Discover: any user can see their profile (everything except the secret), their portrait and your display name as their creator, and can chat with them.
• Don’t put anything in a character that you wouldn’t want other people to read. The secret is never shown on the profile, but in a public character it is part of the story: the AI can reveal it in other users’ chats once they reach a high trust level.
• To run the Service we send your content to our AI providers (see the Privacy Policy). For example, a character’s description is used to write its replies and to paint its portrait, and its greeting may be translated for people who use the app in another language.

You grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, display, adapt (for example translate, summarize or reformat) and transmit your content, and to generate portraits and replies from it, only as far as needed to provide the Service, keep it safe and enforce these Terms. For public characters, the licence also covers making them available to other users. Because other people’s chats depend on them, the licence for a character that was public continues after you make it private, delete it or delete your account, for as long as we keep showing it in those existing chats (see how account deletion works). Otherwise, the licence ends when you delete the content.

AI-generated content (replies, drafts, suggestions and portraits) is created for you when you ask for it. To the extent we have any rights in it, you may use it for your own personal, non-commercial purposes. AI-generated content may not be protected by copyright, and similar content may be generated for other users.

7. Content rules

These rules apply to everything in the Service: characters, portraits, display names, the messages you send and what you try to make characters say or do. Romance and flirting are welcome, but everything must stay tasteful and non-explicit. You must not create, post, request or try to obtain:

• Sexually explicit content or content with a sexual focus, including graphic descriptions of intimacy.
• Anything that involves or sexualizes minors. Every character must be an adult (18 or older), described and drawn as one; childlike characters must never appear in a romantic or sexual context.
• Characters that are, or impersonate, real and identifiable people (for example celebrities, politicians or people you know), or content that pretends to come from us or from another user.
• Hate speech, harassment, threats, bullying, or content that demeans people because of their origin, ethnicity, religion, disability, sex, sexual orientation, gender identity or similar characteristics.
• Graphic gore or extreme violence; content that promotes or glorifies self-harm, suicide, eating disorders, terrorism or violent extremism; or the promotion of illegal drugs or other illegal activities.
• Contact details or links: email addresses, phone numbers, social media handles, web addresses, or requests to share personal information or to meet in real life.
• Instructions meant to make the AI ignore its rules (for example “ignore your instructions”, or attempts to unlock explicit content).
• Content that infringes other people’s rights, such as copyright, trademarks, privacy or image rights, or that is otherwise illegal.
• Spam, scams or misleading content.

You also must not misuse the Service: no automated access, scraping or bots; no attempts to break, overload or reverse-engineer it, or to get around credits, limits, safety filters or moderation; no creating several accounts to collect extra bonuses; no selling or transferring accounts or credits; and no use for any unlawful purpose. Reverse engineering is allowed only as far as the law expressly permits it.

8. Zero tolerance, moderation and enforcement

We have zero tolerance for objectionable content and for abusive users. This is how we moderate:

• Before publishing. When you make a character public, or edit a public one, an automatic filter checks every field for contact details, and an AI moderator (an AI model given our rules) reviews the whole character, including your display name as its creator. If the character is blocked, the app shows you a short reason and the character is not published; you can edit it and try again (a daily limit applies).
• Portraits. Our image provider’s safety filter can refuse to create a portrait. A refused attempt costs no credits but counts toward the portrait limits.
• In chats. Characters are instructed to follow these rules whatever the character’s description or your messages say, and may refuse to continue a scene. Refused replies are marked in the chat.
• Reports. Any user can report a character or an AI message (section 9). A public character reported by several people with established accounts is automatically hidden from Discover until we review it; its creator and the people already chatting with it can still see it. Characters created by our own official account are not hidden automatically: we review reports about them ourselves.
• Human review. We review reported AI messages and hidden characters ourselves. We don’t read private chats, except the copies of messages included in a report, what you send us, or when it is necessary to investigate a serious violation or a security problem, or because the law requires it.

If content or behavior breaks these Terms or the law, we may, depending on how serious and repeated it is: block or remove content, hide or delete a character, restrict features, suspend your account or close it permanently (in which case you may not create a new one). We act quickly on illegal content, and we report content involving the sexual abuse of children and other serious crimes to the competent authorities as the law requires.

When we restrict your content or your account, we tell you what we did and why (in the app or by email), unless the law prevents it or the content is spam. If you think we got it wrong, write to support@nocty.chat: a person will review the decision and reply to you. You can also go to court or use any other remedy the law gives you.

9. Reporting characters, messages and illegal content

• Characters: open the character’s profile, tap “Report this character” and choose what is wrong.
• AI messages: use the report option on any message written by a character, including its greeting, and tell us what is wrong. You can report each message once, and there is a daily limit on message reports to prevent abuse. The reported message stays in your chat.
• Reports are not shown to the character’s creator, who never learns who reported it. Please report only in good faith: repeated false or abusive reports break these Terms.
• What we store when you report, and for how long, is explained in the Privacy Policy.

Anyone, with or without an account, can tell us about content they believe is illegal by writing to support@nocty.chat. Please include: why you believe it is illegal; where it is (the character’s name and, if you can, a screenshot); your name and email address (not needed for notices about child sexual abuse material); and a statement that you believe in good faith that your notice is accurate and complete. We will confirm that we received it, review it diligently and tell you our decision.

10. Credits

Most AI features (chat replies, message suggestions, character drafts and portraits) use credits. Some, such as the safety review before publishing, are free.

• Free daily credits. Every day you get an allowance of free credits. It resets at 00:00 UTC, and free credits you don’t use don’t carry over. Free credits are always used first.
• Bonus credits. We may give you bonus credits, for example a one-time welcome bonus (one per email address, ever) or a daily streak bonus. Bonuses are promotional, and their amounts and conditions may change.
• Wallet credits. Bonus and purchased credits go to your wallet and are used once your free credits for the day run out. Wallet credits don’t expire while your account is open.
• What an action costs. The cost of an action depends on the AI processing it actually needs (for example, longer replies and longer stories use more credits). The app shows an estimate before you act. If an action fails because of a technical problem on our side or our providers’ side, the credits reserved for it are returned. An AI action that runs but gives a result you can’t use (for example a refused reply or an unusable draft) may still use credits, as the app explains.
• Limits. For safety and to control costs there are daily limits, for example on the total credits you can use per day, on the characters you can create and on portraits. AI features may also be paused for a while when our providers are unavailable or our daily AI budget has been used up.
• What credits are. Credits are a limited, personal, non-transferable licence to use features of the Service. They are not money and have no cash value: they can’t be sold, exchanged, moved to another account or cashed out, and they are not refundable except as these Terms or the law provide.
• Price changes. We may change, for the future, how many credits actions cost, the free daily allowance and the prices of credit packs. Changes never reduce the credits already in your wallet, and we announce important changes in advance (section 14).
• Test purchases. Some versions of the app offer test purchases, marked as such, which give credits without charging any money. Those credits are promotional.

11. Buying credits on Google Play

• Credit packs are sold in the app through Google Play’s billing system (and later, possibly, through other app stores). The store processes the payment under its own terms and privacy policy; we never see your card details.
• The store shows you the price, including any taxes, before you confirm. Credits are added to your wallet as soon as the store confirms the payment. If they don’t arrive, write to support@nocty.chat with your order details.
• You can ask for a refund through Google Play under its refund policies, and you keep all your legal rights. If a purchase is refunded or reversed, we remove from your wallet as many credits as it gave you, or all the credits in your wallet if you have fewer; your balance never goes below zero.

12. Your right of withdrawal

If you are a consumer in the EU, you normally have 14 days to withdraw from an online purchase without giving a reason. Credits are digital content that we supply immediately. That is why, when you buy credits, we ask you to expressly agree that they are added to your wallet straight away and to acknowledge that, once they have been added, you lose your right of withdrawal. After the purchase, we send you a confirmation of it, including that agreement and acknowledgement, by email to your account’s address.

If you were not asked for that agreement and acknowledgement, or we didn’t send you that confirmation, you can withdraw within 14 days of the purchase by telling us clearly, for example by writing to support@nocty.chat from your account’s email address. We will then refund the price within 14 days through the store’s payment method and remove the credits from your wallet.

This does not affect your legal guarantee (section 13).

13. Legal guarantee

As a consumer you have the legal guarantee of conformity for digital content and digital services under Spanish law (and under the law of your country of residence where it applies): if the Service or the credits you bought don’t work as promised, you can ask us to fix the problem and, if we can’t or don’t, to reduce the price or end the contract and refund you. Because AI output is creative and unpredictable by nature, a particular reply or portrait you don’t like is not, by itself, a lack of conformity.

14. Changes to the Service and availability

• We keep improving the Service and may add, change or remove features, change the AI models we use, or adjust limits and credit costs, for valid reasons such as security, legal requirements, changes at our providers, costs or improvements.
• If a change significantly and negatively affects your use of the Service or the credits you bought, we will tell you clearly and in advance by email to your account’s address (normally at least 30 days before). You can then end the contract free of charge within 30 days of the change, and we will refund the part of the price of the purchased credits you haven’t used.
• We try to keep the Service available, but it may be interrupted for maintenance, failures, outages at our providers or reasons beyond our control. We don’t guarantee uninterrupted service, but this doesn’t limit your legal guarantee.

15. Ending the contract

• You can delete your account at any time in the app (Profile → Account → Delete account) or by writing to us. Deletion is permanent: your chats and your credits (including purchased ones) are deleted and can’t be restored, and your purchase history disappears from your account; we keep the records of your paid purchases, without the link to your account, as our Privacy Policy explains. Here is exactly what is deleted and what is kept.
• We may suspend or close your account immediately if you seriously or repeatedly break these Terms, if the law requires it, or to protect other users or the Service. In that case unused credits are lost, as far as the law allows. We tell you why as explained in section 8.
• We may also end the Service or your account for other valid reasons (for example, if we stop running the app). We will give you at least 30 days’ notice and refund the part of the price of the purchased credits you haven’t used.
• Terms that by their nature should continue after the contract ends (such as the licence for public characters, liability and governing law) remain in force.

16. Our intellectual property

The app, its software, design, texts and logos, and the characters we create ourselves, belong to us or to our licensors. We give you a personal, non-exclusive, non-transferable and revocable licence to use the app on your devices for personal, non-commercial purposes under these Terms. No other licence is granted to you.

17. Liability

• We are liable for damage caused by our breach of these Terms or of the law, as the law provides.
• We are not liable for content created by other users (we remove it once we know it is illegal or breaks these Terms), for decisions you take based on what a character says, since AI output can be wrong or made up (section 5), or for losses that were not foreseeable when you accepted these Terms.
• The Service is for personal use: we are not liable for business losses (such as lost profits or business opportunities).
• Nothing in these Terms excludes or limits our liability for intent or gross negligence, for death or personal injury caused by our negligence, or any other liability or consumer right that cannot be excluded or limited under the law that applies to you.

18. Changes to these Terms

This version is dated November 8, 2026. We may update these Terms to reflect changes in the law, in the Service or at our providers, or for security or to prevent abuse. When we make an important change, we will tell you by email to your account’s address before it takes effect, explaining what changes (normally at least 30 days before, unless the law or an urgent security reason requires the change sooner). Once the new version takes effect, the app will ask you to read and accept it before you continue using the Service. If you don’t accept it, you can stop using the Service and delete your account; if the change is to your disadvantage and you have unused purchased credits, we will refund the corresponding part of their price. Minor corrections that don’t change your rights (such as typos) may be made without asking you again.

19. Governing law and disputes

• These Terms are governed by Spanish law. If you are a consumer living in another country, you also keep the protection of the mandatory consumer laws of your country.
• If you are a consumer, you can bring a claim before the courts of the place where you live or before the Spanish courts, and we can only bring a claim against you before the courts of the place where you live.
• Please contact us first at support@nocty.chat: most problems can be solved quickly. We are not currently part of any consumer arbitration or alternative dispute resolution scheme.

20. Other terms

• These Terms, together with the Privacy Policy and the information shown in the app when you make a purchase, are our whole agreement.
• If a court finds part of these Terms invalid, the rest remains in force.
• If we don’t enforce a right straight away, we don’t give it up.
• You may not transfer your account or these Terms to anyone else. We may transfer the contract to another organization that takes over the Service, provided your rights are not reduced; we will tell you in advance.
• These Terms are available in English and Spanish. Both versions are equally valid; if they differ, the one more favorable to you applies.

21. Contact

Questions about these Terms: Nocty. Contact: support@nocty.chat.